Privacy Policy

This policy explains how Nordicnet OÜ, registration number 17317053, VAT ID EE102899698, at Harju maakond, Tallinn, Lasnamäe linnaosa, Ruunaoja tn 3-81, 11415, Estonia, processes personal data in connection with Cognexa and the premium-rate telephone service.

1. Data we may process

We may process IP address, browser and device information, language and approximate location, visit times, page views, clicks, traffic source, telephone number, dialled number, call duration and frequency, transaction-related information, quiz interactions and information voluntarily supplied to customer support.

The quiz is not intended to collect sensitive medical, political, religious, biometric or diagnostic information.

2. Why we use data

Data may be used to provide and secure the service, connect the paid call, provide customer support, resolve technical issues, comply with legal duties, analyse website usage, measure advertising campaigns, attribute conversions, create service statistics and prevent fraud or abuse.

3. Tracking and attribution

The website uses RedTrack, provider-side event processing, cookies and similar technologies for traffic analysis, advertising measurement and conversion attribution. Identifiers may include click-ID, rtkclickid-store and _fbp. They may connect a visit or CTA action with a campaign and help measure performance, compile statistics and detect suspicious activity.

4. Cookies

You can control cookies through your browser and any consent controls shown on the website. Disabling optional technologies may affect measurement but should not prevent access to the public quiz.

5. Legal bases

Processing is based, as applicable, on performance of the requested service, compliance with legal obligations, our legitimate interests in security, fraud prevention, analytics and service improvement, and your consent where the law requires it.

6. Sharing and international processing

Data may be shared with telecommunications providers, hosting, analytics, attribution, technical and customer-support providers where necessary. Appropriate safeguards are used where processing takes place outside the United Kingdom or European Economic Area.

7. Retention and security

We retain personal data only for as long as necessary for the purposes described or required by law. Reasonable technical and organisational safeguards are used, although no system can guarantee absolute security.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection or portability, and may withdraw consent where processing relies on consent. You may also complain to the competent data-protection authority.

9. Contact

Nordicnet OÜ
Registration number: 17317053
VAT ID: EE102899698
Harju maakond, Tallinn, Lasnamäe linnaosa, Ruunaoja tn 3-81, 11415, Estonia
Customer support: https://supporthub.help/
Email: support@nordicnet.pro